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Enjoy Your Benefits!

How to use your Abenity dashboard

Click on the video to see how to register and start using the perks from our benefits partner, Abenity. You can skip the video and click the image below to enter the benefits dashboard. You will need to enter your username and password when you first visit. Once registered, you can access the Abenity dashboard either by using the link - https://fahbenefits.com or from here, your FAH member dashboard.

Discounts & Perks Dashboard

This is your gateway to over 300,000 discounts and perks with your FAH membership. These benefits are managed by our partner, Abenity. Should you have any questions regarding these benefits, please contact Customer Service at 855-ABENITY (855-223-6489).

Estate Planning Kit

These do-it-yourself forms are provided to you through our partnership with doyourownwill.com and could save you hundreds of dollars in attorney's fees. We do not provide legal advice, so feel free to contact an attorney for help if you need it.

Last Will and Testament
Distribute your property, name guardians, and appoint an executor.

Living Will
Let others know your health care decisions.

Durable Power of Attorney
Appoint someone to communicate your decisions if you can't.

General Power of Attorney
A Power of Attorney is frequently used in the event of a Principal's illness or disability or where the Principal cannot be present to sign necessary legal documents.

Funeral Planning Checklist

Add additional funeral and/or memorial information that wasn't stated in your Will.

Pet Guardian Trust
Appoint someone to care for your pets.

Organize Your Digital & Paper Files
Use these customizable printable worksheets to help document account related information.

 

Important information for Platinum Members

Your reimbursements are provided through our partnership with AssurancePlus. Follow these instructions to contact them if you need to file a claim.

$1000 Home Deductible Reimbursement

As a Platinum Member, you may be reimbursed for a Loss that occurs during the Coverage Period to your Primary Residence or Personal Effects, equal to the deductible limit shown on your home insurance policy or up to a maximum of $1,000 per claim, whichever is less. Coverage is effective from the date of your FAH enrollment. Only one (1) Home Deductible Reimbursement benefit may be paid per claim occurrence, and only one (1) claim per Member may be paid per twelve (12) month period.

-1 claim per 12-mo period
-up to $1,000 per claim

$1000 Emergency Lodging Reimbursement

May reimburse you, the covered member, up to $1000, if your primary residence becomes uninhabitable, due to break-in, theft, hurricane, flood, fire, landslide and mandatory evacuation, when you file a claim with your homeowner insurance carrier equal to or greater than the deductible amount.

1 claim per 12-mo period
10 nights at $100 each up to $1,000

Or, Covered Member, may be reimbursed up to a maximum of $1,200 per claim occurrence, for lodging expenses in the event of:
1. A sudden breakdown of your only air conditioning unit in the Primary Residence in the summer (defined as
occurring within the following months/days of the year: 6/20 - 9/23), or a sudden breakdown of your only furnace in
the winter (defined as occurring within the following months/days within the year: 12/21 - 3/20), that results in the
unit remaining completely non-operational for 24 hours or more (from the time of the first service visit from the
Service Provider) due to a delay in availability of the required repair parts to the Service Provider for their completion
of the repair; or
2. A sudden break in your water pipes in the Primary Residence that results in the residence being flooded if the
removal of the water by the Service Provider is delayed by 24 hours or more from the time the documented service
request was made by the Member.

1 claim per 12-mo period
12 nights at $100 each up to $1,200

Only one (1) Emergency Lodging Reimbursement benefit will be paid per claim occurrence, and only one (1) claim per Member will be paid per twelve (12) month period.

$500 Appliance & Electronics Reimbursment

DEFINITIONS
 
When in bold, certain words and phrases are defined as follows:
 
Administrator means cynoSure Financial, Inc.  The Member should contact the Administrator if they have questions regarding this coverage or would like to make a claim.  The Administrator can be reached by phone at 1-877-296-4892.
 
Appliance means an electrical device owned by you that is plugged into the house’s electrical system and is located within the interior of your primary residence including the attached garage. Appliances include: cooktops, dishwashers, dryers, freezers, microwave ovens, ranges, refrigerators, trash compactors, vacuums, warming drawers, washers, and wine coolers.
 
Coverage Period means the period starting on the membership effective date and will continue one (1) year.
 
Electronic Equipment means electronic devices owned by you and located within the interior of your primary residence including the attached garage. Electronic equipment includes: desktop computers, digital video recorders, DVD players, garage door openers, home audio components, laptop computers, power tools, televisions, television receivers, television/VCR combos and VCRs.
  
Loss means accidental physical loss or damage to the Member’s Primary Residence and/or Personal Effects.
 
Member, You, Your means the person who is a member in good standing in the AssurancePlus Home Protection Plan:

  1. Who has paid the membership fee;  and
  2. Whose name is shown on the enrollment/registration form.

 
Personal Effects means the personal property of the Member which are located at the Primary Residence.
 
Primary Residence means a permanent residence of the Member which is recognized and covered by a policy of Home Insurance as the Primary Residence.
 
Primary Residence Theft means the taking or removing of property with intent to deprive the rightful owner.  It includes robbery, burglary and larceny.
 

APPLIANCE/ELECTRONIC REPAIR REIMBURSEMENT
 
COVERAGE
After thirty (30) days from the effective date of membership, the Member is eligible to receive a thirty percent (30%) reimbursement of the payment made to repair an Appliance or piece of Electronic Equipment located in the Member’s Primary Residence during the Coverage Period.
 
The maximum amount the Member can receive per claim occurrence is $250.
 
The maximum amount the Member can receive per twelve (12) month period is $500.
 
Exclusions
No benefit is payable for:

  1. Replacement because of Loss resulting from any cause other than the normal use and operation of the eligible product for which the product was designed per the manufacturer’s guidelines;
  2. Damage to or failure of product used for commercial purposes;
  3. Acts of God;
  4. Theft, misuse or abuse;
  5. Repairs to upgrade or improve the eligible product;
  6. Cleaning or other preventative maintenance required to maintain normal operation of the Appliance or Electronic Equipment;
  7. Any charges other than parts and labor; or
  8. Normal wear and tear.
  9. Repairs or reimbursement are not covered for ductwork and duct connections; electrical connections or wiring that is not a part of the Appliance or Electronic Equipment; filters; flues and vents; handles; hot tubs; piping; light bulbs; meat probe assemblies and rotisseries; radiant floor tubing; refrigerant lines; registers; secondary drain pans and lines; security systems; thermostats; venting, water heaters; whole house furnace and air conditioning systems.

How to File a Claim
To make a claim, the Member must contact the Administrator by phone at 1-877-296-4892 to request a claim form within 90 days of the date that the Loss occurred.  Failure to give notice within 90 days of the incident will result in a denial of the claim.
The following required items, must be sent to the Administrator at AssurancePlus Home Protection Plan, c/o cynosure Financial, Inc., P.O. Box 7690, St. Clair Shores, MI, 48080:
1.   A fully completed signed claim form; and
2.   A bill from a Repair Company showing:

  1. The date the repair occurred; and
    b.   The problem causing the repair; and
    c.   The manufacturer and serial number of the appliance/electronic; and
    d.   The amount charged for the repair.
  2. Evidence that member paid the Repair Company in the form of canceled check, credit card statement or banking statement.  

    All these required items, including the claim form, must be postmarked within 180 days of the date of the Loss or the reimbursement will be withheld.

$200 Home Glass Breakage Reimbursment

If during the Coverage Period, a window is broken at a your principal residence, Home Glass Breakage may reimburse you up to $200 to replace the broken window. Coverage is limited to two (2) claims
per twelve (12) month period.

$100 Home Lockout Reimbursment

If during the Coverage Period, you are locked out of your Principal Residence, Home Lockout Reimbursement may reimburse up to $100 for a licensed locksmith to allow the Member to enter their Principal Residence.
Coverage is limited to two (2) lockouts per twelve (12) month period.

ID Theft Restoration Service

With ID Theft Restoration Services available, you now have the peace of mind of knowing that professionals are standing ready to help restore your good name if your identity is ever stolen.

Warranty Vault

Help protect your purchases . . . the Warranty Vault makes it quick and convenient!
Warranty Vault provides an on-line storage & organizing service that helps You to take full advantage of Your warranties for consumer products you have purchased. With minimal key strokes, you can enter, upload & store vital information about your warranty(s) and access this information 24/7 at one central location.
We’ll keep everything on file for you, like your sales receipts and copies of your warranty(s). No need to spend time
digging through your drawers & files to find the information needed to utilize your warranty(s). They are now stored in one easy to use location.

How to File a Claim

To make a claim, the Member must contact the Administrator by phone at 1-877-296-4892 to request a claim form within 90 days of the date that the Loss occurred.  Failure to give notice within 90 days of the incident will result in a denial of the claim.

The following required items, must be sent to:
Administrator at AssurancePlus Home Protection Plan
c/o cynosure Financial, Inc.,
P.O. Box 7690, St. Clair Shores, MI, 48080

1.   A fully completed signed claim form; and
2.   A bill from a Repair Company showing:

  1. The date the repair occurred; and
    b.   The problem causing the repair; and
    c.   The manufacturer and serial number of the appliance/electronic; and
    d.   The amount charged for the repair.
  2. Evidence that member paid the Repair Company in the form of canceled check, credit card statement or banking statement.All these required items, including the claim form, must be postmarked within 180 days of the date of the Loss or the reimbursement will be withheld.